Terms & Conditions

1. Introduction

Welcome to SwiftDash Logistics! By using our website and services, you agree to comply with our terms and conditions. Please read them carefully before proceeding.

2. Service Overview

SwiftDash Logistics provides local and international shipping, freight, courier, and logistics solutions. Our services are subject to availability and operational constraints.

3. User Eligibility

By using our services, you confirm that you are at least 18 years old or have legal parental consent to engage in shipping transactions.

4. Shipping Policy

All shipments must comply with local and international shipping regulations. We do not transport prohibited or hazardous goods unless authorized by law.

5. Payment and Fees

Customers must complete payments before shipment processing. Fees vary based on destination, weight, and service type. Additional charges may apply for customs clearance.

6. Cancellations and Refunds

Orders may be canceled within a specified timeframe before dispatch. Refunds are subject to our cancellation policy and may include processing fees.

7. Liability and Limitations

SwiftDash Logistics is not responsible for delays due to weather, customs clearance, or unforeseen circumstances. Liability for lost or damaged shipments is limited to the declared value.

8. Customer Responsibilities

Customers must provide accurate shipping details, properly package items, and ensure compliance with shipping regulations. We are not liable for incorrect address deliveries.

9. Prohibited Goods

We do not transport illegal substances, weapons, perishable food, live animals, or hazardous materials. Any violation will result in immediate cancellation of the shipment.

10. Data Privacy and Security

By using our services, you agree to our Privacy Policy regarding data collection, processing, and security measures to protect your personal information.

11. Third-Party Services

We may collaborate with third-party couriers and payment providers to facilitate smooth logistics operations. SwiftDash Logistics is not responsible for their independent policies.

12. Modifications to Services

We reserve the right to update, modify, or discontinue any service without prior notice. Changes to pricing, policies, or terms will be communicated where applicable.

13. Intellectual Property Rights

All website content, including logos, text, and images, is the property of SwiftDash Logistics. Unauthorized use or reproduction is strictly prohibited.

14. Dispute Resolution

Any disputes regarding our services shall be resolved through arbitration or legal proceedings in accordance with applicable laws governing SwiftDash Logistics.

15. Contact Information

If you have any questions about these Terms and Conditions, please contact us at info@glidepinnmlouwgistics.com.